A Needs Assessment is

• An excellent pre-employment or employee development tool.
• Available for companies or individuals.
• An identification of communication skills needs through discussion, and by diagnostic written and oral tests that measure applied skills such as reading comprehension, writing, listening, speaking and grammar.
• A comprehensive consultation and debriefing, with a detailed report on communication skills needs.
• A detailed, individualized strategy for fulfilling identified communication objectives.
• Essential to achieving effective Communication Solutions .

Start with a Needs Assessment and then select the best Communication Solution:

1. Integrated Skills Courses

• Are offered at 4 levels, 40 hours each, weekly or twice weekly sessions.
• Are dynamic, group training sessions that simulate on the job situations through role plays, discussions, presentations and meetings.
• Practice with topics that include all language skills:
  • Reading comprehension, writing, listening, clear speaking, grammar, vocabulary, idioms and slang.
  • Problem solving, negotiations, clarifications, agreeing and disagreeing, building consensus, interrupting, oral and written summaries
  • Learn about Canadian business culture.
• Build confidence and develop self-learning and self-correction techniques with peers.
• Address all of the language skills and issues related to professional communications.

2. Specific Skill Courses

• Are offered at 4 levels, 10 hours each, weekly sessions plus Can8 Lab practice.
• Are available for group or individual sessions on-site, off-site, or on-line. They are all supported by the Can8 language lab which is available 24 hours a day via the Internet.
• Speaking:
  • Correct pronunciation of sounds, phrases and sentences.
  • Reduce accents.
  • Develop strategies to assure listener understands you.
  • Learn techniques for accurate listening.
• Reading:
  • Examine the variety of written messages and documents that professionals are required to read and comprehend.
  • Develop strong vocabulary skills.
  • Develop the skills required to understand subtleties, nuance and the points of view of writers.
• Grammar:
  • Review and learn all aspects of English grammar.
  • Examine professional workplace readings to develop an analytical understanding of grammar usage in context.
• Writing:
  • Practice a variety of written messages and documents that professionals are required to create.
  • Eliminate errors in written communications.
  • Write effectively in all professional situations.
  • Learn to use appropriate register (degree of formality) at all times.

3. Other Options

• Private and semi-private tutoring offers maximum flexibility in scheduling and programming for professionals who have special circumstances. Tutoring may take place at the employee's location, at KIOSK's campus, via the Internet or the telephone.
• English for Business KIOSK Language Centre, Toronto. Full and part-time, day and evening classes are available at our convenient downtown Toronto campus. Join other ESL speakers in our program for international students.
• Introducing new technologies or processes? New quality initiatives or health standards? Need help designing instructional materials that are effective with ESL employees? Talk to a KIOSK Corporate Training consultant. We can design the ESL communication solution for your business.